Type d'article
Etat
Reliure
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Livraison gratuite
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Evaluation du vendeur
Edité par Free Press, 2010
ISBN 10 : 1416546901ISBN 13 : 9781416546900
Vendeur : SecondSale, Montgomery, IL, Etats-Unis
Livre
Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Edité par Free Press, 2010
ISBN 10 : 1416546901ISBN 13 : 9781416546900
Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
Livre
Etat : Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
Edité par Free Press, 2010
ISBN 10 : 1416546901ISBN 13 : 9781416546900
Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
Livre
Etat : Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Edité par Free Press, 2010
ISBN 10 : 1416546901ISBN 13 : 9781416546900
Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
Livre
Etat : Good. Used book that is in clean, average condition without any missing pages.
Edité par Free Press, 2010
ISBN 10 : 1416546901ISBN 13 : 9781416546900
Vendeur : HPB Inc., Dallas, TX, Etats-Unis
Livre
Paperback. Etat : Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!.
Edité par Free Press, 2010
ISBN 10 : 1416546901ISBN 13 : 9781416546900
Vendeur : Irish Booksellers, Portland, ME, Etats-Unis
Livre
Etat : Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book.
Edité par Free Press, 2010
ISBN 10 : 1416546901ISBN 13 : 9781416546900
Vendeur : HPB-Emerald, Dallas, TX, Etats-Unis
Livre
paperback. Etat : Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!.
Edité par Free Press, 2010
ISBN 10 : 1416546901ISBN 13 : 9781416546900
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
Livre
Etat : New.
Edité par Free Press, 2010
ISBN 10 : 1416546901ISBN 13 : 9781416546900
Vendeur : booksXpress, Bayonne, NJ, Etats-Unis
Livre
Soft Cover. Etat : new.
Edité par Free Press, 2010
ISBN 10 : 1416546901ISBN 13 : 9781416546900
Vendeur : GF Books, Inc., Hawthorne, CA, Etats-Unis
Livre
Etat : Good. Book is in Used-Good condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear and contain limited notes and highlighting. 0.67.
Edité par Free Press 8/17/2010, 2010
ISBN 10 : 1416546901ISBN 13 : 9781416546900
Vendeur : BargainBookStores, Grand Rapids, MI, Etats-Unis
Livre
Paperback or Softback. Etat : New. Your Call Is (Not That) Important to Us: Customer Service and What It Reveals about Our World and Our Lives. Book.
Edité par Free Press, 2010
ISBN 10 : 1416546901ISBN 13 : 9781416546900
Vendeur : Lakeside Books, Benton Harbor, MI, Etats-Unis
Livre
Etat : New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books!.
Edité par Free Press, 2010
ISBN 10 : 1416546901ISBN 13 : 9781416546900
Vendeur : WeBuyBooks, Rossendale, LANCS, Royaume-Uni
Livre
Etat : Good. Most items will be dispatched the same or the next working day.
Edité par Simon and Schuster, 2010
ISBN 10 : 1416546901ISBN 13 : 9781416546900
Vendeur : INDOO, Avenel, NJ, Etats-Unis
Livre
Etat : As New. Unread copy in mint condition.
Edité par Free Press, 2010
ISBN 10 : 1416546901ISBN 13 : 9781416546900
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
Livre
Etat : As New. Unread book in perfect condition.
Edité par Simon and Schuster, 2010
ISBN 10 : 1416546901ISBN 13 : 9781416546900
Vendeur : INDOO, Avenel, NJ, Etats-Unis
Livre
Etat : New. Brand New.
Edité par Free Press, 2010
ISBN 10 : 1416546901ISBN 13 : 9781416546900
Vendeur : Reuseabook, Gloucester, GLOS, Royaume-Uni
Livre
paperback. Etat : Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover. Grubby book may have mild dirt or some staining, mostly on the edges of pages.
Edité par Free Press, 2010
ISBN 10 : 1416546901ISBN 13 : 9781416546900
Vendeur : Lucky's Textbooks, Dallas, TX, Etats-Unis
Livre
Etat : New.
Edité par Free Press, 2010
ISBN 10 : 1416546901ISBN 13 : 9781416546900
Vendeur : Ebooksweb, Bensalem, PA, Etats-Unis
Livre
Etat : VeryGood. signs of little wear on the cover.
Edité par Free Press, 2010
ISBN 10 : 1416546901ISBN 13 : 9781416546900
Vendeur : GF Books, Inc., Hawthorne, CA, Etats-Unis
Livre
Etat : New. Book is in NEW condition. 0.67.
Edité par Free Press, 2010
ISBN 10 : 1416546901ISBN 13 : 9781416546900
Vendeur : Ebooksweb, Bensalem, PA, Etats-Unis
Livre
Etat : LikeNew. Remainder mark.
Edité par Simon & Schuster, New York, 2010
ISBN 10 : 1416546901ISBN 13 : 9781416546900
Vendeur : Grand Eagle Retail, Wilmington, DE, Etats-Unis
Livre
Paperback. Etat : new. Paperback. Journalist Emily Yellin pens a lively narrative exploring the very human stories behind the often-inhuman face of call-center customer service. Whether it's the interminable hold times, the multitude of buttons to press, or the automated voices before reaching someone with a measurable pulse--who hasn't felt exasperated at the abuse, neglect, and wasted time when all we want is help, and maybe a little human kindness? Your Call Is (not that) Important to Us is journalist Emily Yellin's highly entertaining and far-reaching exploration of the multibillion-dollar customer service industry and its surprising inner-workings. Since customer service has a role in just about every industry on earth, Yellin travels the country and the world, meeting a wide range of customer service reps, corporate decision makers, industry watchers, and Internet-based consumer activists. She shows the myriad forces that converge to create these aggravating experiences and the people inside and outside the globalized corporate world crusading to make customer service better for us all. For the first time, Yellin gets reveals the heart behind the never-seen faces of call-center customer service--and why customer service doesn't have to be this bad. "Updated throughout plus new introduction and new chapter"--Cover. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Edité par Free Press, 2010
ISBN 10 : 1416546901ISBN 13 : 9781416546900
Vendeur : Ebooksweb, Bensalem, PA, Etats-Unis
Livre
Etat : New. .
Edité par Free Press 2010-08-17, New York, 2010
ISBN 10 : 1416546901ISBN 13 : 9781416546900
Vendeur : Blackwell's, London, Royaume-Uni
Livre
paperback. Etat : New. Language: eng.
Edité par Simon and Schuster, 2010
ISBN 10 : 1416546901ISBN 13 : 9781416546900
Vendeur : PBShop.store US, Wood Dale, IL, Etats-Unis
Livre
PAP. Etat : New. New Book. Shipped from UK. Established seller since 2000.
Edité par Simon & Schuster, 2010
ISBN 10 : 1416546901ISBN 13 : 9781416546900
Vendeur : Kennys Bookshop and Art Galleries Ltd., Galway, GY, Irlande
Livre
Etat : New. "Updated throughout plus new introduction and new chapter"--Cover. BIC Classification: KJSU. Category: (G) General (US: Trade). Dimension: 220 x 163 x 21. Weight in Grams: 268. . 2010. Paperback / so. . . . .
Edité par Free Pr, 2010
ISBN 10 : 1416546901ISBN 13 : 9781416546900
Vendeur : Revaluation Books, Exeter, Royaume-Uni
Livre
Paperback. Etat : Brand New. reprint edition. 301 pages. 8.50x5.75x0.75 inches. In Stock.
Edité par Simon & Schuster, 2010
ISBN 10 : 1416546901ISBN 13 : 9781416546900
Vendeur : Kennys Bookstore, Olney, MD, Etats-Unis
Livre
Etat : New. "Updated throughout plus new introduction and new chapter"--Cover. BIC Classification: KJSU. Category: (G) General (US: Trade). Dimension: 220 x 163 x 21. Weight in Grams: 268. . 2010. Paperback / so. . . . . Books ship from the US and Ireland.
Edité par Free Press, 2010
ISBN 10 : 1416546901ISBN 13 : 9781416546900
Vendeur : GreatBookPricesUK, Castle Donington, DERBY, Royaume-Uni
Livre
Etat : As New. Unread book in perfect condition.
Edité par Free Press, 2010
ISBN 10 : 1416546901ISBN 13 : 9781416546900
Vendeur : GreatBookPricesUK, Castle Donington, DERBY, Royaume-Uni
Livre
Etat : New.